In your bug report include
- A description of the problem. Please describe the behavior that you expected as well as the behavior that you are experiencing.
- A detailed list of steps that reproduce the problem.
- Diagnostics zip file
To get the diagnostics zip file:
- Launch Sound Control
- Reproduce the bug.
- Go into Sound Control's Settings (Preferences)
- Click on "Contact Support..."
- Allow Sound Control to save the diagnostics zip file
- Attach the zip file to your support ticket.
The diagnostics zip file contains:
- Minimal information about your Mac
- Detailed information about the audio devices attached to your Mac
- Any relevant crash reports
- Relevant log messages
If for some reason you aren't able to get the diagnostics zip file and you are reporting a crash, please:
- Open Console (/Applications/Utilities/Console.app)
- Select Crash Reports in the left hand column
- Control-click on the most recent crash report for Sound Control
- Select "Reveal in Finder".
- Include this file in your report.
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